Grow Matic

WhatsApp Integration

From automated messaging and customer conversations to notifications, support, and real time engagement manage all communication through a single, connected system.

WhatsApp Integration Key Features

Powerful tools that automate communication, boost engagement, and simplify customer interactions through WhatsApp.

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Unified Messaging Dashboard

Manage all WhatsApp conversations, inquiries, and responses from a centralized interface.

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Automated WhatsApp Replies

Send instant responses using smart auto-reply rules for FAQs, greetings, and outside business hours.

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Bulk & Broadcast Messaging

Send promotional messages, updates, and alerts to targeted customer lists without manual effort.

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Order & Booking Notifications

Automatically notify customers about order confirmations, status updates, appointments, and payments.

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Customer Lookup

Instantly search customer chats, history, and details linked with CRM or POS records.

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Media & Document Sharing

Share menus, invoices, prescriptions, reports, and documents securely through WhatsApp.

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Campaign Targeting

Send personalized messages based on behavior, purchase history, or customer segments.

Two-Way Communication

Allow customers to reply, confirm bookings, ask questions, or request support directly.

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System Auto-Sync

Sync WhatsApp activity with CRM, appointments, orders, and ticketing in real time.

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Secure Business Messaging

Use verified WhatsApp Business API with encryption to protect customer data.

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Engagement Analytics

Track open rates, message delivery, response time, campaign performance, and customer activity.

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Chatbot Integration

Deploy AI chatbots for inquiries, bookings, product selection, and support automation.

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Integration With ERP Modules

Connect WhatsApp with POS, CRM, billing, appointments, and support systems seamlessly.

⏱️

Follow-Up Scheduling

Automate reminders for renewals, pending payments, missed visits, and follow-ups.

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Marketing & Promotions

Run targeted WhatsApp campaigns based on customer activity and engagement behavior.

📝

Feedback Collection

Send automated feedback forms after service, delivery, or appointments to improve experience.

🛠️

Support Ticket Linking

Convert WhatsApp messages into support tickets and assign them to the right staff.

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Multi-Location Support

Manage messaging for multiple branches with unified reporting and shared access.

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Mobile-First Access

Allow staff to reply, manage chats, and track activities directly from their mobile devices.

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Continuous Updates & Improvements

Receive new features, performance upgrades, and compliance-ready enhancements.

Some Of The Most Frequently Asked Questions

It is a platform that connects your business with WhatsApp to automate communication, notifications, and customer engagement in one place.

Retail, clinics, salons, fitness centers, restaurants, service providers, e-commerce, and multi-branch businesses.

Reminders, confirmations, promotions, feedback, follow-ups, and informational messages via WhatsApp.

Yes, customers can reply directly and staff can respond in real time from the system.

Yes, it uses WhatsApp Business API with encrypted messaging and role-based user access.

Instant Customer Engagement. Faster Communication.

Automate messaging, notifications, and follow-ups effortlessly through WhatsApp.

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